Is there air conditioning available in the rooms?
In line with our eco-friendly policy, air conditioning is not available in our hotel.
Are there wheelchair-accessible rooms?
Yes, our superior rooms are wheelchair accessible. However, it is important to mention that
we have no special facilities for disabled people, who need to be quite mobile. We therefore
recommend that you contact us in advance.
Which room types are equipped with a minibar?
Room types equipped with a minibar are the superior rooms, family rooms and the junior
suite. There is a vendinmachine on site.
Which rooms can be booked at Hotel St Pol?
Hotel St Pol offers a wide range of rooms including:
• Superior rooms with terrace and views of the flower garden
• Standard rooms
• Junior Suite with balcony
• Small Standard room with a small bathroom
• Standard family room…
On which floor are the different room types located?
Superior rooms are located on the ground floor, while standard rooms, small standard room,
family rooms and junior suite are on the first floor.
Is it possible to choose my room (number)?
If you want a specific room (number), you can indicate your preference when booking.
Although we cannot guarantee that you will get your preferred room, we will do our best to
meet your request, depending on availability at the time of your…
I forgot something in the room, can this be sent in?
If you have forgotten something during your stay, please contact reception. If the found item
is recovered, you have the option of picking it up yourself or having it sent to your home
address for a fee.
How can I get an invoice for my stay?
If you wish to receive an invoice for your stay, please inform us during check-in or check-out
and provide your invoice details. If you still want to receive an invoice after your stay, please
contact us. We will send you an invoice by e-mail…
Which payment methods are accepted?
We accept various payment methods, including cash, Bancontact, Visa, Mastercard,
Electronic Eco-Cheques and Consumption Cheques, Younight Vouchers and Flanders
Vakantieland Cheques.
If you do not have a credit card while booking, you can…
Can I pay on-site?
For standard rates, you must always provide a valid credit card in advance for a preauthorisation
(guarantee). At the time of departure, you can choose the method of
payment.
For non-refundable prepaid fares, the amount is already charged…
