I forgot something in the room, can this be sent in?

If you have forgotten something during your stay, please contact reception. If the found item is recovered, you have the option of picking it up yourself or having it sent to your home address for a fee.

How can I get an invoice for my stay?

If you wish to receive an invoice for your stay, please inform us during check-in or check-out and provide your invoice details. If you still want to receive an invoice after your stay, please contact us. We will send you an invoice by e-mail…

Which payment methods are accepted?

We accept various payment methods, including cash, Bancontact, Visa, Mastercard, Electronic Eco-Cheques and Consumption Cheques, Younight Vouchers and Flanders Vakantieland Cheques. If you do not have a credit card while booking, you can…

Can I pay on-site?

For standard rates, you must always provide a valid credit card in advance for a preauthorisation (guarantee). At the time of departure, you can choose the method of payment. For non-refundable prepaid fares, the amount is already charged…

Do I need to have my key card with me at all times in the hotel?

Yes, after checking in, you must always carry your key card with you. This gives you access to your room and the night door, and if you use the parking garage and bicycle storage, you will also need the key card for that. Therefore, it is important…

Can I request a late check-out of early arrival?

During busy periods, it is possible that we may not be able to accommodate these requests. This is because we need to prepare the rooms for incoming guests and ensure they are cleaned and ready for check-in. if you would like to arrive earlier…

Can I leave my luggage temporarily before check-in of after check-out?

Certainly, we are pleased to offer the service of temporarily storing your luggage. However, we want to emphasize that we are not responsible for theft or damage of the stored luggage.

Until what time is check-in possible?

Check-in is possible until 21h00. If you plan to arrive later, we kindly request you to inform us by phone at least 24 hours prior to your arrival.

Parkeerplan Knokke-Heist

Privé Parking hotel St Pol:
 € 12.50 / nacht verblijf.
1 nacht verblijf kan je 2 dagen parkeren.

Groene zone
Vanaf 11u tot 19u € 2,30/uur, of max. € 12,50 per dag.
Gratis buiten weekends en schoolvakantie!

Oranje zone:
Vanaf 11u tot 19u € 2,50/uur, Max 4 uur parkeren.

Te betalen alle dagen.

Rode zone :
Vanaf 11u tot 19u max. 1 uur parkeren € 2,50/uur, Tweede uur € 3,5 (max. 2 uur parkeren)
Te betalen alle dagen.

Parkeer je langer dan de toegelaten tijd? Dan betaal je het retributietarief van € 80 per dag.

Ondergrondse parking:
Dumortierlaan Onder het ijzerpark

Lippenslaan:
Onder het Verweeplein

Kustlaan:
Onder de minigolf

Contacteer ons

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Hotel St. Pol

Bronlaan 23
8300 Knokke-Heist
Belgïe

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