In what way can I change or cancel a reservation made through OTAs (Booking, Expedia, etc.)?
For bookings made through OTAs, you can make changes or cancellations according to the
cancellation policy stated on the OTA's booking confirmation. Please note that changes or
cancellations can only be made through the channel you used to…
How can I modify or cancel a direct reservation?
If you have booked directly with us, you can change or cancel your reservation free of charge
up to 14 days before arrival. We only accept changes and cancellations by e-mail.
Can I buy a gift voucher at Hotel St. Pol?
Absolutely! You can easily buy a gift voucher online at https://ibe.younight.com/hotel-st.-pol.
The gift voucher can be recharged with an amount of your choice. Please note that it is not
possible to buy a gift voucher for a specific overnight…
In what way can I use a voucher or gift certificate when making a reservation?
You can only redeem your voucher or gift card when making direct reservations with the
standard rates. It is not possible to use your voucher or gift card when making prepaid
reservations and reservations through OTAs (Booking, Expedia, etc.).…
Is there a minimum age requirement to make a reservation and stay at the hotel?
We regret to say that it is not possible for guests under the age of 18 to book a room and
stay at our hotel without the presence of someone over 18 years old.
Which ways can I make a reservation?
There are three ways to make a reservation: via our website, by e-mail or by phone. If you
book directly, we offer the best price and cancellation conditions.
