Can I guarantee my stay with a debit card?
A valid credit card is required to guarantee your reservation. Debit cards, such as Bancontact or Maestro, are unfortunately not accepted as a guarantee.
Where can I address my complaints or comments?
At Hotel St Pol, we strive to make your stay as pleasant as possible. In the unlikely event that
something did not go to plan, or you have suggestions for improving our service, we would
like to hear from you. You can e-mail your complaints…
Can the hotel make restaurant reservations?
Although we are always ready to advise our guests and can provide them with the
restaurant's phone number, for privacy reasons we cannot make reservations on behalf of
guests. This is because some restaurants may ask for a phone number or…
Are there any restaurants near the hotel within walking distance?
Several restaurants are located just 100 metres away on foot. During your stay, we will be
happy to help you with suggestions and recommendations for places to eat in the area.
Do you offer tickets for public transport?
Yes, you can buy tickets for the bus at reception.
How can I reach the hotel by public transport?
The hotel can be reached by train, tram and bus. There is a line 12 bus stop next to the hotel.
Where is the hotel located in Knokke-Heist?
The hotel is located at the edge of the Zwin dunes and polders, between cycle junctions 4
and 45, in a quiet residential area of the Zoute, a short distance from the sea, boutiques and
restaurants.
Is a digital guide to the hotel available?
Yes, you can download notre.guide/stpol to plan your stay in advance. Here you will find all
information about the hotel, restaurant options and the surrounding area.
Does the hotel have a swimming pool?
We are sorry, but our hotel does not have a swimming pool. We can definitely recommend a
visit to the municipal swimming pool Sportoase. This pool offers facilities for young and old
and is a great option for guests who want to enjoy a refreshing…
Is there a lift in the hotel?
No, there is no lift available in the hotel. The hotel has only one floor and it is easily
accessible by stairs.