Unfortunately, pets are not allowed in the hotel, except recognised assistance dogs with the
necessary legal documents.
Documents a Hotel Can Request from a Guest Claiming Their Dog is an Assistance Dog
In Belgium, hotels may request certain documents to verify that a dog is indeed an assistance dog. Here are the relevant points:
Documents we May Request
✅ Proof of Recognition or Certificate: Assistance dogs in Belgium must be recognized by an official organization such as Hachiko, Canisha, or guide dog schools. The certificate proves that the dog has been trained according to established standards.
✅ Identification Card: This card is often issued to the owner of the assistance dog and contains information about the dog and its status as an assistance animal.
✅ Harness or Vest: Assistance dogs often wear a distinctive harness or vest with a recognizable logo. While this is not an official document, it can be a helpful visual indicator.
Documents we Cannot Request
❌ Medical Records of the Guest: This is private information and protected under privacy laws.
❌ Proof of Disability or Diagnosis: This is also strictly confidential.
Important to Know
In Belgium, assistance dogs are granted access to all public places, including hotels, without additional charges. Refusing access can result in legal consequences unless the presence of the dog poses a serious threat to safety or hygiene.